Frequently Asked Questions
Everything you need to know about transforming your home with scent.
How do Aroma360 scent diffusers work?
Our diffusers use Cold-Air Diffusion technology to transform high-quality fragrance oils into a dry, microscopic mist, ensuring a consistent and long-lasting scent without heat or water.
Are your fragrance oils safe for pets and children?
Yes, our scents are formulated with the highest standards, ensuring they are IFRA compliant, non-toxic, and safe for use around children and pets when used as directed.
What is your shipping policy?
We offer standard and expedited shipping across the United States. Orders are typically processed within 1-2 business days, and tracking information is provided via email once your package departs our facility.
Can I return my diffuser if I change my mind?
We offer a 30-day return policy for unused diffusers in their original packaging. Please note that opened fragrance oils cannot be returned due to hygiene and safety standards.
How long does a bottle of oil typically last?
Depending on your diffuser settings and the frequency of use, a standard 500mL bottle typically lasts between 1 to 3 months when used at a medium intensity.
Do you offer a warranty on your scent machines?
Yes, all Aroma360 scent diffusers come with a limited one-year warranty that covers manufacturing defects and mechanical failures under normal usage conditions.